A WOW Story highlights a particular instance in which a resort went above and beyond for a guest or group.
Read on to learn how Dreams Punta Cana surprised Mr. C., a longtime guest of the resort!
Mr. C first visited Dreams Punta Cana back in July of 2005 and has not stopped ever since! Mr. C has continued to visit the resort regularly, becoming the resort’s most repetitive guest with an impressive total of 49 visits — WOW!
When the resort found out that Mr. C was coming back for a 50th time, the resort knew that they wanted to prepare a surprise for their beloved guest.
The resort picked Mr. C up from the airport and had many members of the staff waiting to greet him upon arrival. He received a warm welcome from the executive and operations team, as well as part of the staff who were all waiting in the lobby. The resort then invited him to a special dinner with our General Manager, Mr. Yann Le Guillou, and part of the Executive Committee. During dinner, the resort presented him with a certificate of appreciation, thanking him for his 50th visit to the resort.
On many occasions, Mr. C has come with resort staff to neighboring communities and volunteered his time to help people in need. For Mr. C, Dreams Punta Cana Resort & Spa is not only a hotel where he can rest, but rather a place where he feels he is surrounded by family.
We are proud of Dreams Punta Cana Resort & Spa for helping a beloved guest celebrate his 50th resort visit!
Perfectly located on the east coast of the Dominican Republic, secluded in a lush tropical paradise where the flora kisses the ocean, lies Dreams Punta Cana Resort & Spa. The pristine golden beach in Uvero Alto, the nearby coral reef, and beautiful tropical surroundings immerse guests in a world of fantasy. Go far beyond the all-inclusive experience with Unlimited-Luxury®, where nearly everything is included. Relax at this AAA Four Diamond resort and enjoy comfortable accommodations and entertainment, including one of the largest free-form swimming pools in the Dominican Republic, stretching from the lobby all the way down to the beach, complete with a swim-up bar and venues throughout.